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Review Session - Trademarks

Trademarks owned by Google are not allowed.

Google Trademarks
Examples:

  • Google
  • Froogle
  • Gmail
  • Orkut
  • Keyhole
  • PageRank

What is a trademark?
Must be obtained on a country-by-country basis.

Google’s Trademark Policy
Advertisers may select trademarks in their keywords or ads. Google does not arbitrate.

Google may help in a dispute with limited investigation, but this policy only applies to sponsored results, not organic.

Trademark Compaint Procedures
Google’s Trademark Complaint Procedure page

If the trademark owner has managed to limit the infringer’s use of the trademark, Google may choose to not show ads.

Or they may not.

For example, variations of an excluded keyword aren’t the trademarked term, and may be allowable.

US/Canada Trademarks
Google will on ly investigate, not turn off. The following information must be provided with complaint:

  • Name of Company
  • Contact information, including email address and mailing address
  • List of trademarks at issue, including country/countries of registration
  • Identity of ads by Display URL, and whether all ads are bad, or if it is specific ads
  • Who is allowed to use the trademark
  • “I have a good faith belief that use of the trademarks described above with the advertisements described above are not authorized by the trademark owner or its agent, nor is such use otherwise permissible under law.”
  • “I represent that the information in this notification is true and correct and that I am authorized to act on behalf of the trademark owner.”
  • Signature

Non-US / Canada Trademarks
Same as above, but also include:

  • The nature of the content that is concerning, and keywords that trigger the ad

Where to Send Your Letter
Google, Inc.
Attn: Google AdWords, Trademark Complaints
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Or fax to:
In the US: 650-618-1499
Outside the US: 011-650-618-1499
Attn: Google Trademark Complaints

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Review Session - Image Ads Policy

Quality

  • Not poor quality, legible text

Deceptive Tactics

  • No mock animated features

Image Ad Layout

  • Follow appropriate height and width requirements of the ad you chose
  • No rotation or inversion
  • Only one ad at a time
  • Don’t show the same ad multiple times

Image Ad User Bar
Already includes:

  • Display URL
  • Feedback Link
  • Provided by Google Info

Image Ad Content

  • Family Safe
  • No adult material
  • No Sexual themes
  • No inappropriate language
  • No porn
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Review Session - Image Ads Policy

Image Ads Guidelines

  • Image ads must adhere to the same policies as text ads, in addition to those below
  • Many languages available
  • Shown on some partner sites, not SERPs

Guidelines Summary:

  • Quality - Clear and readable
  • Deceptive Tactics - No functionality that doesn’t work
  • Image Ad Layout - Size and orientation must meet height and width requirements
  • Image Ad User Bar -
    • Display URL
    • Feedback link
    • “Provided by Google” designation

    Don’t include these in your creative. They will be auto-generated

  • Image ad content - Family safe

Read The Full Module

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Review Session - Product Policy and Keywords

Screened Products

Google reserves the right.

Ads and keywords are screened for:

  • Legal restrictions
  • May contribute to a negative user experience
  • May be contrary to Google’s values and policies

Products and services are subject to change.

Read The Full Module

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Review Session - Google AdWords Ads

There is a variety of Google AdWords ad formats:

  • Text Ads
  • Image (and animated) ads
  • Video ads
  • Local business ads
  • Mobile ads

Example AdWords ad
Text ads format:

  • Headline - 25 characters including spaces
  • Description - 2 lines 35 characters each, including spaces
  • Display URL - 35 characters, including spaces
  • Destination URL - up to 1024 characters

Editorial Policies

  • Spacing - Appropriate spacing
  • Punctuation & Symbols - No unnecessary
  • Grammar & Spelling - Use logical guidelines
  • Capitalization - Title case is ok, but no all caps
  • Repetition - Not gimimicky
  • Inappropriate Language - No offensive language
  • Unacceptable Phrases - Must be descriptive of the product, service, or website
  • Superlative Claims - Require 3rd party verification on the landing page
  • Competitive Claims - Must be supported on your landing page
  • Offer Not Found - Any special offer must be supported within 1-2 clicks of your landing page

Read The Full Module

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Review Session - Link Policy

No misleading users:

  • Indicate ownership of url
  • Appropriate extension
  • Is a website
  • Comply with Editorial Policy

Destination URL:

  • Must be a working website
  • No “Under Construction”
  • Must be an HTML page

Back Button: must work properly.

No Pop-ups on the landing page.

Affilates are allowed, but only one ad is allowed per display URL, per query.

Read The Full Module

Review Session - Benefits of AdWords

AdWords allows you to:

  • Target, so as to obtain max ROI
  • Target, no avoid unlikelies
  • Allowing you to obtain max ROI

Reach: 80% of internet users in the United States view AdWords ads.

Cost:

  • Pay via clicks (CPC), or impressions
  • You control the budget
  • No minimum spend
  • Edit settings anytime

Timing: Targets active searchers

Flexibility and Control:

  • Updates to ads withing 15 minutes
  • Available 24/7
  • Ads start running almost immediately

Read The Full Module

Review Session - Basic AdWords Features

Basic Definitions to remember:

  • Cost-per-click (CPC)
  • Quality Score: is made up of
    • Click-through-rate (CTR)
    • Relevance of ad text
    • Historical keyword performance
    • Other factors

    When QS increases, minimum bid decreases.

  • Minimum bid
  • Click-through-rate (CTR): which is
    100x(# of ad clicks / # of impressions)

Google Network includes:

  • Google Search Network
    • eg: Froogle
    • Earthlink
  • Google Content Network
    • eg: Gmail
    • The New York Times

AdWords offers language and location targeted advertising in search and content targeting, but also placement targeted advertising on the Content Network.

Read The Full Module.

Review Session - Google AdWords

Google AdWords shows your ad only to the most relevant audience possible through the use of keyword-based advertising.

Formats of Google AdWords Ads:

  • text ads (most common)
  • image (and animated) ads
  • video ads
  • local business ads
  • mobile ads

Text Ads Format:

  • Headline - 25 characters
  • Description - two lines of up to 35 characters each
  • Display URL - 35 characters
  • Destination URL - up to 1024 characters

Read The Full Module

Review Session - Part I

While studying for my Google AdWords certification, I have come across various facts & figures that I will likely need to know for the exam, and, quite frankly, could be usefull for our Sales Staff. This blog seems as strong as a means for distribution as any, so here goes…